We provide contracted service for control system software and hardware, from telephone support to continual
standby. Service can also be contracted for control systems provided by third-parties.
We offer service on programmable machines (PLC, SPS), information superstructures (SCADA
systems) and LJU systems.
CMS service line - a non-stop service line available 24 hours 7 days a week,
at 00420 606 617 162. Please call if::
you have a service agreement with us and require technical assistance
a problem has occurred with a project we are implementing or have implemented for you
Likewise, do not hesitate to call when you need help repairing any control system, and we will try to
provide technical assistance and support.
We offer
troubleshoot malfunctions in programmable machines with information superstructures (faults
in programmable machines)
diagnose defects in the equipment and help correct problems (for example, helping to
find a faulty sensor and peripherals using PLC, etc.)
Supported systems
Control systems
GE Intelligent Platforms, PLC
Siemens, PLC
currently deployed systems, for example:
P2L - a system for checking material pick lists by the "Pick-to" method (signalisation with feedback)
QA - so-called qualitative Andon, an informative tool that instantly, visually or even audibly, tells
the team that there is something wrong in the area (alert system)
EkkV - system for the computerisation of outputs from technological equipment
Information superstructures
Proficy HMI/SCADA - Cimplicity od firmy GE Intelligent Platforms
HMI WIN CC, Siemens
LJU service systems
Troubleshooting of LJU elements
Repair of defective control unit components and switchboard equipment
Special diagnostics (a specific device model is created for specific malfunctions using a special test
device, where the LJU control system is deployed and all the tests are performed)
Proposal of setting parameters and their adjustment
Diagnostics of LJU elements in switchboards
Launching and testing of LJU elements on the device
Ordering terms and method
We offer our services in three basic versions:
Service with a concluded service contract - in this variant we guarantee the agreed time
availability of our employee
Service without a service contract - on working days, the service technician will arrive
at the earliest possible time
Express service - at the customer's request, if the time proposed by us is not convenient,
we will arrange for a special team to arrive within the requested period
